Running a home care business is quite challenging. There are chances you've made at least one hiring mistake. A new caregiver could be a complete disaster if he/she is not up to expectations. This poor fit costs your time, resources, and money.
When hiring caregivers is raced, businesses may pick the wrong individual for a role. They may have all matched discipline and availability for the patient's needs, but company culture or values, team structure, or lack of training may not be a match.
When hiring hastily, it's easy to select the wrong individual for an open position. They may have all the eligibilities you're looking for, but the company culture, values, or even the team structure may not be a match. We've listed here a breakdown of the actual cost of a bad hire.
If you think about the expenses associated with bad hires at your company, you need to consider these factors.
In small businesses, the most significant impact of a wrong hiring decision lowers staff confidence. Employees who have to work with inexperienced co-workers' new co-workers can quickly feel frustrated having to deal with behavior issues or unsatisfactory work. Often, caregivers leave the job, and that affects an increasing turnover. It can reflect negatively on your employer brand, making your next hire even more challenging to secure.
Caregivers who aren't fulfilling their job responsibilities can delay critical services at your business. One lousy hire who fails to meet deadlines or provide quality services would slow down the entire work process. You're losing productivity from that one person as well as the rest of the team falls behind.
Most agencies don't fire bad hires immediately unless it's a difficult situation like COVID-19. Instead, managers typically spend much time trying to help new hires get on track, frequently interviewing them to offer training. Managers may also have to spend quality time reviewing the candidates' work to ensure they meet the standards.
If a company is paying for someone who isn't doing their job correctly, it loses money. It doesn't matter if the manager isn't keeping up with hiring responsibilities or the caregiver isn't giving services to your clients; the company cannot pay for the work it doesn't receive.
A company's reputation is built mostly upon how your caregivers treat others. If a new hire is rude to patients or doesn't follow through with the promises, you can lose business, and it becomes difficult to rebuild the relationship with the client.
Hiring and training caregivers is a long and expensive process. Managers have to think about the money spent on job advertisements and recruiters and the time involved in screening applicants and onboarding them once they're hired. Few managers need to repeat this process soon after thinking they've successfully hired the caregiver.
The U.S. Department of Labor computes that the average cost of a wrong hiring decision can equal 42% of an individual's first-year potential earnings, and according to CareerBuilder, the average cost of one bad hire is nearly $23,000. Though you're a small business or a large corporation, that's a big chunk of change. But there are ways to avoid making a wrong hiring decision.
As you think of the cost of bad hires at your company, don't repeat the same mistake. Focus on doing better next time. What were the failures that commenced to poor selections? Let's discuss a few ways to ensure your next hire sticks on.
Your hiring team should set the candidate's expectations from the get-go. The initial application form should include alignment on salary and make sure the candidate understands job requirements.
It's essential to outline your company's culture on your career page so that your company values are clear to everyone that applies. That way, you can filter out those that aren't a good match without interviewing them.
A quality onboarding experience can make all the difference to keeping employees around. E-Hire team research found that companies with a structured and robust onboarding process improve new hire retention by 82% and productivity by over 71%. That's huge for your bottom line.
Offering competitive benefits, salary, and growth opportunities to your employees is a better way to make sure you're keeping the best team around.
As we adjust to the pandemic and companies' resume hiring effects, selecting the wrong person for an open shift may happen out of the race. Don't let the cost of a bad hire slow your business down — see how E-Hire can help save you money and time with a smarter hiring process by requesting a demo now.