Bringing the best onboarding experience for your caregivers

Let's look back on how you got to your current job. Think while you waited for an offer and how you felt while you got the opportunity.

What did the first day of work feel? Have you been greeted? Was each phase of the process directed by you? What did you think of the company? The concerns will proceed, but the crucial truth is that all types are at the core of onboarding.

The first few days at a new job are always unprecedented and equally compelling. That's when a new caregiver works hard to get familiarized with the workplace and its culture. As much as you appraise your caregivers, they're evaluating you from the offer up to the first day and is the most constraining period for any new hire. But many agencies mistakenly think their job is done after the acceptance of the offer.

Why should you focus on caregivers' onboarding?

In many agencies, especially in startups and small businesses, the focus lies on developing products and increasing growth. The search for top talent and investment in retention strategies often takes a back seat.
It's important to remember that investing in caregivers means that you're investing in your agency's growth, and to benefit from the skills, knowledge, and excitement your caregivers bring to the workplace is vital.

What is the onboarding process involved in the home care agency?

Effective onboarding is not a day's process—it expands over months, maybe through the probationary period and even beyond. Regardless, it should take as long as needed until the new hire is entirely ready to transition into an employee.

Every company in the Homecare industry has its unique experiences and processes, but here's a list of the standard onboarding process to help you get started:
You know the various stages of onboarding and its importance. Let's dive into the real facts and look at six steps to prepare employees to work at your company.

Plan the experience you want to give

In the homecare company, each position is unique. Employees' skills, expertise, experience, and knowledge differ at various levels, and so should your onboarding process.

An RN could have a 90-day onboarding period with relevant training, whereas a nurse could take a shorter time to onboard. Bring your onboarding experience to the needs of every position and create a personalized experience.

Simplify the process

Communication is the key. Making candidates wait or communicating the wrong information can frustrate them and cause them to develop a negative attitude towards the agency even before they join.

Establish a steady process by collecting information about candidates and completing paperwork before their first day. Send application packets to candidates for e-signatures instead of requiring them to sign in person at the office, especially in COVID-19. It reduces the chaos of first-day paperwork! Portals can also enhance HR's monitoring employees' work and keep track of advancements within the onboarding period.

Establish your culture and policies

Candidates need to know about your company, its mission, values. Emphasize the culture you uphold into the application packet and be aware of them through the application packet. Hence, you invest less time to communicate with candidates sending an online application URL. It will attract more talent. You make sure candidates have easy access to all your policies and essential documents and channels to discuss the related questions.

Drive performance from day one

Having a busy schedule of meetings, a manager needs to track the recruitment process.

The onboarding process should send notifications or emails from the system. Such an onboarding system increases the productivity of new hires and helps them seamlessly integrate with the company.

Conduct efficient training

Managers can analyze an employee's skills and give access to training in-service sessions online. This way, you'll assist employees in completing their yearly training sessions and track them easily.

Onboarding—the first step to employee retention

An innovative, well-planned, and neatly executed onboarding process can have a direct effect on employee performance.

As HR managers, you're compelled to give your caregivers an excellent onboarding experience, regardless of changing trends and the disruption like COVID-19. Choosing the right methods, crafting the right processes, and using the right technology will help you achieve the best outcomes and higher productivity.

We have a complete recruiting, onboarding, and training system for your caregivers that encourage you to contact us for more information.

Happy onboarding!